ProUCX abstracts call control, screen-pop, logging and wrap-up into a reusable core, with a thin adapter per CRM and per telephony platform — so new connectors ship faster and behave consistently. New for Amazon Connect: Connect AI Agent, an AI voice agent that answers in the contact flow and hands off warm to a human — in development.
AWS Marketplace · RingCentral App Gallery · Avaya Cloud Office · NICE CXexchange. Microsoft AppSource (AWS Connect for Dynamics 365) listing in preparation.
Our multi-tenant connector core makes new CRM and telephony adapters fast to deliver. Tell us what you need.
